How To Fix UKM_WC_CLIENT004 - Error on determination of credit account key

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_WC_CLIENT - Message Class for Work Center Client "Credit Management"

• Message number: 004

• Message text: Error on determination of credit account key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_WC_CLIENT004 - Error on determination of credit account key ?

  The SAP error message UKM_WC_CLIENT004 typically occurs in the context of the SAP Credit Management module, particularly when the system is unable to determine the credit account key for a customer. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Cause
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The credit account key may not be configured correctly in the system. This could be due to missing entries in the relevant customizing settings.
  
  
  Customer Master Data Issues: The customer master data may not have the necessary information or may be incomplete. For example, the credit control area might not be assigned correctly.
  
  
  Credit Management Settings: The settings for credit management may not be properly defined, leading to the inability to determine the credit account key.
  
  
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary data to determine the credit account key.
  
  
  Solution
  To resolve the UKM_WC_CLIENT004 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Credit Management settings.
  Ensure that the credit account key is defined correctly in the relevant configuration settings.
  
  
  
  Review Customer Master Data:
  
  Check the customer master data for the affected customer. Ensure that all necessary fields are filled out, especially those related to credit management.
  Verify that the credit control area is assigned to the customer.
  
  
  
  Verify Credit Management Settings:
  
  Ensure that the credit management settings are correctly defined in the system. This includes checking the credit control area and the associated credit account keys.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the credit management data. This may involve checking user roles and authorizations in the system.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the determination of the credit account key is failing. This may require assistance from a technical consultant.
  
  
  
  Related Information
  
  Transaction Codes: You may need to use transaction codes such as FD32 (Change Customer Credit Management) or FD03 (Display Customer Credit Management) to review customer credit data.
  SAP Documentation: Refer to the official SAP documentation for Credit Management for detailed information on configuration and troubleshooting.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the UKM_WC_CLIENT004 error in your SAP system.