How To Fix UKM_PI034 - Action for document &1 was not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 034

• Message text: Action for document &1 was not successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI034 - Action for document &1 was not successful ?

  The SAP error message UKM_PI034, which states "Action for document &1 was not successful," typically occurs in the context of the SAP Credit Management module. This error indicates that an action related to a specific document (identified by &1) could not be completed successfully. The document could be a sales order, delivery, or any other document that is subject to credit checks.
  Causes:
  
  Credit Limit Exceeded: The customer may have exceeded their credit limit, preventing further transactions.
  Blocked Customer: The customer account may be blocked for credit reasons.
  Missing Data: Required data for processing the document may be missing or incorrect.
  Configuration Issues: There may be issues with the configuration of credit management settings in SAP.
  System Errors: Temporary system issues or inconsistencies in the database could also lead to this error.
  
  Solutions:
  
  
  Check Customer Credit Limit:
  
  Review the customer's credit limit and outstanding balances. If the limit is exceeded, consider adjusting the limit or clearing outstanding invoices.
  
  
  
  Unblock Customer:
  
  If the customer is blocked, check the reasons for the block and take appropriate action to unblock the account.
  
  
  
  Review Document Data:
  
  Ensure that all necessary data for the document is complete and correct. This includes customer information, payment terms, and any other relevant details.
  
  
  
  Configuration Review:
  
  Check the configuration settings in the SAP Credit Management module. Ensure that the settings align with your business requirements and that there are no misconfigurations.
  
  
  
  Consult Logs:
  
  Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into why the action was not successful.
  
  
  
  System Check:
  
  If the issue persists, check for any system errors or inconsistencies. You may need to involve your SAP Basis team to investigate further.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the document and the actions attempted.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD32 (Customer Credit Management) to check customer credit details or VKM1 (Release Blocked Sales Documents) to manage blocked documents.
  Documentation: Refer to SAP Help documentation for Credit Management for detailed guidance on configuration and troubleshooting.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect credit checks or document processing.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.