How To Fix UKM_PI028 - Processing of document & & & & has been terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 028

• Message text: Processing of document & & & & has been terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI028 - Processing of document & & & & has been terminated ?

  The SAP error message UKM_PI028 indicates that the processing of a document has been terminated due to a specific issue related to the SAP Credit Management module (UKM stands for "Unternehmensrisikomanagement" or "Enterprise Risk Management"). This error typically arises during the processing of credit checks or when handling documents that are subject to credit management rules.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Credit Limit Exceeded: The document (such as a sales order or delivery) may exceed the customer's credit limit.
  Credit Check Configuration: There may be issues with the configuration of credit checks in the system, such as missing settings or incorrect parameters.
  Master Data Issues: Problems with customer master data, such as missing credit information or incorrect credit group assignments.
  System Errors: Technical issues or bugs in the SAP system that prevent proper processing of the document.
  
  Solution:
  To resolve the UKM_PI028 error, you can take the following steps:
  
  
  Check Credit Limit: Verify the customer's credit limit and ensure that the document does not exceed this limit. You can do this by checking the customer master data in transaction code FD03 (Display Customer).
  
  
  Review Credit Management Settings: Ensure that the credit management settings are correctly configured. This includes checking the credit control area, credit groups, and credit checks in the configuration settings (transaction code OB45 for credit control area settings).
  
  
  Examine Document Details: Look at the specific document that triggered the error. Check for any inconsistencies or missing information that could lead to the termination of processing.
  
  
  Check for System Errors: Review the system logs (transaction code SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD03 (Display Customer), OB45 (Credit Control Area), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to Credit Management for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the UKM_PI028 error and implement a solution to resolve it.