How To Fix UKM_PI024 - Document has already been rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 024

• Message text: Document has already been rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI024 - Document has already been rejected ?

  The SAP error message UKM_PI024, which states "Document has already been rejected," typically occurs in the context of the SAP Credit Management module, particularly when dealing with the processing of documents related to credit checks or risk management.
  Cause:
  The error indicates that the document you are trying to process has already been rejected in the system. This could happen for several reasons:
  
  Duplicate Processing: The document may have been processed previously, and a rejection status was assigned.
  Manual Rejection: A user may have manually rejected the document in the system.
  System Logic: The system may have automatically rejected the document based on predefined rules or credit limits.
  
  Solution:
  To resolve the UKM_PI024 error, you can take the following steps:
  
  
  Check Document Status: Verify the status of the document in the system. You can do this by navigating to the relevant transaction or report that displays document statuses in SAP Credit Management.
  
  
  Review Rejection Reason: If the document has been rejected, check the reason for the rejection. This information can help you understand whether the rejection was due to credit limits, risk categories, or other factors.
  
  
  Reprocess the Document: If the rejection was made in error or if the conditions have changed (e.g., credit limits have been adjusted), you may need to reverse the rejection. This can typically be done through the same transaction where the document was rejected, or by using specific SAP functions to change the document status.
  
  
  Consult with Stakeholders: If you are unsure why the document was rejected, consult with your credit management team or the relevant stakeholders who manage credit policies. They may provide insights into the rejection and whether it can be overturned.
  
  
  System Configuration: If this issue occurs frequently, it may be worth reviewing the configuration settings in SAP Credit Management to ensure that the rules for document processing and rejection are aligned with your business requirements.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_COM, UKM_PI, or UKM_CREDIT that are used for credit management processes.
  SAP Notes: Check for any SAP Notes related to UKM_PI024 for additional guidance or patches that may address known issues.
  Documentation: Review SAP documentation on Credit Management for a deeper understanding of how document processing works and the implications of rejection statuses.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.