How To Fix UKM_PI010 - Customer or business partner & missing

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 010

• Message text: Customer or business partner & missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI010 - Customer or business partner & missing ?

  The SAP error message UKM_PI010 indicates that a customer or business partner is missing in the system. This error typically arises in the context of SAP's Risk Management or Credit Management modules, where the system requires a valid customer or business partner record to proceed with certain transactions or processes.
  Cause:
  
  Missing Master Data: The customer or business partner record has not been created in the system.
  Incorrect Data Entry: The customer or business partner ID entered in the transaction is incorrect or does not exist.
  Data Synchronization Issues: If your system is integrated with other systems (like CRM or external databases), there may be synchronization issues leading to missing records.
  Inactive or Blocked Records: The customer or business partner record may exist but is inactive or blocked for transactions.
  
  Solution:
  
  
  Create or Update Master Data:
  
  Check if the customer or business partner exists in the system. If not, create a new record using transaction codes like XD01 (for customers) or BP (for business partners).
  If the record exists but is inactive or blocked, you may need to reactivate or unblock it using the appropriate transaction codes.
  
  
  
  Verify Data Entry:
  
  Double-check the customer or business partner ID you are entering in the transaction. Ensure there are no typos or incorrect entries.
  
  
  
  Check Integration Settings:
  
  If your SAP system is integrated with other systems, ensure that the data synchronization processes are functioning correctly. You may need to consult with your IT team or system administrator.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on your specific system configuration and version.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer
  XD03: Display Customer
  BP: Business Partner Management
  
  
  
  Master Data Management: Ensure that your organization has a robust process for maintaining customer and business partner master data to prevent such issues in the future.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on managing customer and business partner data, as well as troubleshooting common errors.
  
  
  By following these steps, you should be able to resolve the UKM_PI010 error and ensure that the necessary customer or business partner data is available for your transactions.