How To Fix UKM_PI007 - Error in XI interface; rollback performed

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_PI - Messages for Credit Management Plug-In

• Message number: 007

• Message text: Error in XI interface; rollback performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_PI007 - Error in XI interface; rollback performed ?

  The SAP error message UKM_PI007: Error in XI interface; rollback performed typically occurs in the context of SAP's Universal Address Management (UAM) or when using the SAP Process Integration (PI) or Process Orchestration (PO) systems. This error indicates that there was an issue during the processing of a message in the XI (Exchange Infrastructure) interface, leading to a rollback of the transaction.
  Causes:
  
  Data Issues: The data being processed may not meet the required format or validation rules, leading to errors during processing.
  Configuration Errors: Incorrect configuration in the XI/PI interface, such as incorrect mapping or routing settings.
  Communication Problems: Issues with the communication between systems, such as network problems or incorrect endpoint configurations.
  System Errors: Internal errors in the SAP system or the middleware that processes the messages.
  Timeouts: Long processing times may lead to timeouts, causing the transaction to be rolled back.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and the integration logs (transaction SXMB_MONI) for detailed error messages that can provide more context about the failure.
  Validate Data: Ensure that the data being sent through the XI interface is valid and conforms to the expected structure and format.
  Review Configuration: Check the configuration of the XI/PI interface, including message mappings, receiver determination, and communication channels, to ensure they are set up correctly.
  Monitor System Performance: Look for any performance issues in the SAP system or the middleware that could be causing timeouts or slow processing.
  Test Connectivity: Ensure that the systems involved in the communication are reachable and that there are no network issues.
  Error Handling: Implement error handling mechanisms in your integration scenarios to manage exceptions more gracefully.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message. SAP Notes often provide patches or workarounds.
  Documentation: Review the official SAP documentation for XI/PI/PO for best practices in configuration and troubleshooting.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis or technical team for deeper analysis and resolution.