How To Fix UKM_MS016 - Internal error during determination of external selections

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_MS - SAP Credit Management: Messages for Mass Update

• Message number: 016

• Message text: Internal error during determination of external selections

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_MS016 - Internal error during determination of external selections ?

  The SAP error message UKM_MS016 indicates that there is an internal error during the determination of external selections in the context of the SAP Credit Management module (UKM stands for "Unternehmensrisikomanagement" or "Corporate Risk Management"). This error typically arises when the system encounters an unexpected condition while trying to process external selection criteria for credit checks or risk assessments.
  Possible Causes:
  
  Configuration Issues: There may be incorrect or incomplete configuration settings in the Credit Management module.
  Data Inconsistencies: Inconsistent or corrupted data in the master data or transaction data that the system is trying to process.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts or errors during the selection process.
  System Bugs: There could be a bug in the SAP system or a specific version that leads to this error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Credit Management module to ensure they are set up correctly. Pay special attention to the external selection criteria.
  Data Validation: Validate the data involved in the transaction. Check for any inconsistencies or missing information in the master data (e.g., customer master records) and transactional data.
  Review Custom Code: If there are any custom developments related to credit management, review the code for potential issues. Debugging the custom code may help identify the root cause.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches or updates may resolve the issue.
  System Logs: Analyze system logs (transaction SLG1) for more detailed error messages or stack traces that can provide additional context about the error.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_BP (Business Partner) and UKM_CUST (Customer Credit Management) to navigate the Credit Management module effectively.
  Documentation: Review SAP documentation related to Credit Management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the UKM_MS016 error in your SAP system.