How To Fix UKM_MS002 - Error during calculation of external rating for partner &1/rule &2

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_MS - SAP Credit Management: Messages for Mass Update

• Message number: 002

• Message text: Error during calculation of external rating for partner &1/rule &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_MS002 - Error during calculation of external rating for partner &1/rule &2 ?

  The SAP error message UKM_MS002 indicates that there was an error during the calculation of the external rating for a partner (identified by &1) and a specific rule (identified by &2). This error typically occurs in the context of SAP's Credit Management module, particularly when dealing with external ratings from credit agencies.
  Causes:
  
  Configuration Issues: The external rating rules may not be properly configured in the system. This could include missing or incorrect settings for the rating provider or the rules themselves.
  Data Issues: The partner data (customer/vendor) may be incomplete or incorrect, leading to issues when trying to retrieve or calculate the external rating.
  Connectivity Problems: If the external rating is being fetched from an external service, there may be connectivity issues or the external service may be down.
  Authorization Issues: The user or the system may not have the necessary authorizations to access the external rating service or the required data.
  System Errors: There could be bugs or issues within the SAP system itself that are causing the error.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for external ratings in the SAP system. Ensure that the rating rules and providers are correctly set up.
  
  Transaction Code: SPRO (to access the configuration settings).
  
  
  Validate Partner Data: Ensure that the partner data is complete and accurate. Check for missing information that may be required for the rating calculation.
  
  Transaction Code: BP (to check business partner data).
  
  
  Test Connectivity: If the external rating is fetched from an external service, test the connectivity to that service. Ensure that the service is operational and accessible from your SAP system.
  Check Authorizations: Verify that the user or system has the necessary authorizations to access the external rating service and the relevant data.
  Review Logs: Check the application logs for more detailed error messages that can provide additional context about the failure.
  
  Transaction Code: SLG1 (to view application logs).
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may address the problem.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs and issues.
  
  By following these steps, you should be able to identify the cause of the UKM_MS002 error and implement a solution to resolve it.