How To Fix UKM_DNB040 - User &1 is not authorized to pull D&B data

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 040

• Message text: User &1 is not authorized to pull D&B data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DNB040 - User &1 is not authorized to pull D&B data ?

  The SAP error message UKM_DNB040 indicates that a user does not have the necessary authorization to pull Dun & Bradstreet (D&B) data. This error typically arises in systems that integrate with D&B for credit risk management or customer data verification.
  Cause:
  
  Authorization Issues: The user attempting to access D&B data does not have the required roles or permissions assigned in the SAP system.
  Role Configuration: The roles that include the necessary authorizations to access D&B data may not be properly configured or assigned to the user.
  User Profile: The user profile may not be set up correctly to allow access to external data sources like D&B.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. Ensure that the user has the appropriate roles that include access to D&B data.
  You can do this by navigating to the user management section in SAP (Transaction code: SU01) and checking the roles assigned to the user.
  
  
  
  Assign Necessary Authorizations:
  
  If the user does not have the required roles, you may need to assign them. This typically involves working with your SAP security team or administrator.
  The roles should include authorizations related to D&B data access, which may be defined in the authorization objects related to UKM (SAP Credit Management).
  
  
  
  Review Authorization Objects:
  
  Check the specific authorization objects that control access to D&B data. This may include objects like UKM_DNB or similar, depending on your SAP configuration.
  Ensure that the necessary permissions are granted for the user to access D&B data.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal guidelines for specific roles and authorizations related to D&B data access.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring D&B access.
  D&B Integration: Ensure that the integration with D&B is correctly set up and that there are no issues with the D&B service itself.
  User Training: If users frequently encounter this error, consider providing training on how to request the necessary access or how to use the D&B data features in SAP.
  
  If the issue persists after following these steps, it may be necessary to engage with SAP support or your internal IT team for further investigation.