How To Fix UKM_DNB007 - No older external information available for this Business Partner

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DNB -

• Message number: 007

• Message text: No older external information available for this Business Partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DNB007 - No older external information available for this Business Partner ?

  The SAP error message UKM_DNB007 indicates that there is no older external information available for a specific Business Partner (BP) in the context of SAP's credit management or risk management functionalities. This error typically arises when the system attempts to retrieve historical data or external credit information for a Business Partner, but finds none available.
  Cause:
  
  No Historical Data: The Business Partner may not have any historical external credit information stored in the system.
  Data Retrieval Issues: There may be issues with the data retrieval process from external sources, such as Dun & Bradstreet (D&B) or other credit agencies.
  Configuration Issues: The system may not be properly configured to fetch or store external credit information.
  New Business Partner: The Business Partner may be newly created and has not yet been assessed or evaluated for credit information.
  
  Solution:
  
  Check Business Partner Data: Verify that the Business Partner is correctly set up in the system and that all necessary data fields are filled out.
  Update External Information: If the Business Partner is new, consider running a credit check or updating the external information manually to populate the required data.
  Review Configuration: Ensure that the integration with external credit agencies is correctly configured. Check the settings in the SAP system for any misconfigurations.
  Data Synchronization: If the system is supposed to pull data from an external source, ensure that the connection is active and that data synchronization is functioning correctly.
  Consult Documentation: Refer to SAP documentation or support for specific instructions on how to handle this error in your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to Business Partner management and credit management, such as BP (Business Partner) and UKM_BP (Business Partner in Credit Management).
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the UKM_DNB007 error effectively.