How To Fix UKM_DCD_MSG028 - Cannot be checked; entry does not relate to sales document

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 028

• Message text: Cannot be checked; entry does not relate to sales document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG028 - Cannot be checked; entry does not relate to sales document ?

  The SAP error message UKM_DCD_MSG028 indicates that there is an issue with the data being processed in relation to a sales document. Specifically, the error states that the entry being checked does not relate to a valid sales document. This can occur in various scenarios, particularly in the context of SAP's credit management module (UKM - Universal Credit Management).
  Causes:
  
  Invalid Sales Document: The sales document number provided may not exist or may have been deleted.
  Incorrect Document Type: The document type of the sales order may not be configured to be checked for credit management.
  Data Entry Errors: There may be typographical errors in the sales document number or related entries.
  Configuration Issues: The credit management settings may not be properly configured to recognize the sales document type.
  Document Status: The sales document may be in a status that does not allow it to be processed for credit checks (e.g., it may be in a draft status).
  
  Solutions:
  
  Verify Sales Document: Check the sales document number for accuracy. Ensure that it exists in the system and is active.
  Check Document Type Configuration: Ensure that the sales document type is configured correctly in the credit management settings. You can do this by navigating to the relevant configuration settings in the SAP system.
  Review Data Entry: Double-check any data entry related to the sales document to ensure there are no mistakes.
  Check Document Status: Ensure that the sales document is in a status that allows it to be processed for credit checks. If it is in a draft or incomplete status, complete the necessary steps to finalize it.
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA03 (Display Sales Order) to check the sales document or UKM_CHECK to perform credit checks.
  SAP Documentation: Refer to SAP Help documentation for detailed information on credit management and sales document processing.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your specific configuration and setup.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.