How To Fix UKM_DCD_MSG024 - Document &1 was not released

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 024

• Message text: Document &1 was not released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG024 - Document &1 was not released ?

  The SAP error message UKM_DCD_MSG024 indicates that a document (identified by the number &1) was not released. This error typically occurs in the context of the SAP Credit Management module, particularly when dealing with documents that require approval or release before they can proceed to the next step in a business process.
  Cause:
  The error can be caused by several factors, including:
  
  Approval Workflow: The document may be pending approval in a workflow. If the necessary approvals have not been obtained, the document cannot be released.
  Credit Limit Exceeded: The document may be associated with a customer whose credit limit has been exceeded, preventing the release of the document.
  Incomplete Data: Required fields or data may be missing or incorrect, which can prevent the document from being processed.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the document from being released.
  User Authorizations: The user attempting to release the document may not have the necessary authorizations to do so.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Approval Status: Verify if the document is pending approval. If so, follow up with the appropriate personnel to ensure that the document is approved.
  Review Credit Limits: Check the customer’s credit limit and ensure that it has not been exceeded. If it has, you may need to adjust the credit limit or take other actions to mitigate the risk.
  Validate Data: Ensure that all required fields are filled out correctly and that there are no missing or incorrect entries in the document.
  Configuration Review: Consult with your SAP configuration team to ensure that the settings related to document release are correctly configured.
  Check User Authorizations: Ensure that the user has the necessary permissions to release the document. If not, the user’s role may need to be adjusted.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as UKM_COMMIT or UKM_DCD to check the status of the document or to perform related actions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal or other documentation related to SAP Credit Management for more detailed information on document release processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.