How To Fix UKM_DCD_MSG008 - Business partner &1 does not participate in SAP Collections Management

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_DCD_MSG - Messages for the Documented Credit Decision

• Message number: 008

• Message text: Business partner &1 does not participate in SAP Collections Management

What causes this issue?

No suitable collection segment could be determined for business partner
&v1&.

System Response

Consequently only a restricted level of functions is available to you in
receivables processing. In particular, you cannot create any customer
contacts, resubmissions and notes, nor can you send correspondence.

How to fix this error?

Make sure that you have configured <LS>SAP Collections Management</>. In
Customizing, choose <LS>Financial Supply Chain Management</> -> <LS>
Collections Management</>.
Create the business partner in a specific role for <LS>SAP Collections
Management</>. Use role category UDM000 for this.
Assign the business partner a collection profile and therefore one or
more collection segments.
For additional information on <LS>SAP Collections Management</> see the
application documentation and in Customizing under <LS>Financial Supply
Chain Management</> -> <LS>Collections Management</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_DCD_MSG008 - Business partner &1 does not participate in SAP Collections Management ?

  The SAP error message UKM_DCD_MSG008 indicates that a specific business partner (BP) does not participate in SAP Collections Management. This error typically arises when you are trying to perform actions related to collections management for a business partner that has not been set up correctly in the system.
  Cause:
  
  Business Partner Not Configured: The business partner you are trying to work with is not configured to participate in the Collections Management process.
  Missing Role Assignment: The necessary roles for collections management may not be assigned to the business partner.
  Inactive Business Partner: The business partner might be inactive or not properly set up in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner in the SAP system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question using the relevant search criteria.
  Ensure that the business partner is active and properly configured.
  
  
  
  Assign Necessary Roles:
  
  Ensure that the business partner has the necessary roles assigned for Collections Management. Common roles include:
  
  FLCU00 (Customer role)
  FLCU01 (Customer role for Collections Management)
  
  
  You can assign roles in the Business Partner transaction by editing the business partner and adding the required roles.
  
  
  
  Check Participation in Collections Management:
  
  Verify that the business partner is set up to participate in Collections Management. This can usually be checked in the Collections Management settings or configuration.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the data related to the business partner. This may involve reviewing related master data or transaction data.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or roles, refer to the SAP documentation or consult with your SAP administrator for guidance.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), UKM_BP (Business Partner for Collections Management), and UKM_CMP (Collections Management).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may be available.
  User Roles and Authorizations: Ensure that the user performing the action has the necessary authorizations to access and modify business partner data.
  
  By following these steps, you should be able to resolve the error message UKM_DCD_MSG008 and ensure that the business partner is correctly set up for participation in SAP Collections Management.