How To Fix UKM_CU017 - Only case types FDCD, FDCA, or YFCR are permitted here

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 017

• Message text: Only case types FDCD, FDCA, or YFCR are permitted here

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU017 - Only case types FDCD, FDCA, or YFCR are permitted here ?

  The SAP error message UKM_CU017 indicates that only specific case types (FDCD, FDCA, or YFCR) are permitted in the context where the error occurred. This error typically arises in the context of SAP's Risk Management or Credit Management modules, particularly when dealing with case management or credit cases.
  Cause:
  The error occurs when an attempt is made to process a case type that is not allowed in the current context. This could happen due to:
  
  Incorrect Case Type: The case type being used does not match the allowed types (FDCD, FDCA, or YFCR).
  Configuration Issues: The system may not be configured correctly to recognize the allowed case types.
  User Input Error: A user may have mistakenly selected an invalid case type during data entry.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Case Type: Ensure that the case type you are trying to use is one of the permitted types (FDCD, FDCA, or YFCR). If you are using a different case type, switch to one of the allowed types.
  
  
  Review Configuration: If you believe the case type should be valid, check the configuration settings in the SAP system. This may involve:
  
  Reviewing the settings in the Customizing (SPRO) for Risk Management or Credit Management.
  Ensuring that the case types are correctly defined and activated.
  
  
  
  User Training: If the error is due to user input, consider providing training or documentation to users to ensure they understand which case types are valid.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more details on the specific case types and their usage.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to case management in SAP, such as UKM_CASE or UKM_CUST.
  SAP Notes: Check for any SAP Notes related to UKM_CU017 for additional insights or patches that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.