How To Fix UKM_CU005 - Inconsistent main credit segment

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CU - Messages for UKM Customizing

• Message number: 005

• Message text: Inconsistent main credit segment

trados = misc -> fi -> cm

What causes this issue?

In Customizing, credit segment &v1& is designated as the main credit
segment.
However, in the current release, only credit segment &v2& is supported
as
the main credit segment.

System Response

The program terminates with a short dump.

How to fix this error?

Correct the inconsistency in Customizing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CU005 - Inconsistent main credit segment ?

  The SAP error message UKM_CU005 indicates that there is an inconsistency in the main credit segment within the SAP system, particularly in the context of the SAP Credit Management module. This error typically arises when there are discrepancies in the credit data for a customer, which can prevent transactions from being processed correctly.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Data Inconsistency: There may be discrepancies between the credit data stored in different tables or segments.
  Missing Data: Required fields in the credit master data may be incomplete or missing.
  Changes in Configuration: Recent changes in credit management settings or configurations that have not been properly updated in the relevant customer records.
  Integration Issues: Problems with data integration between different modules or systems that affect credit data.
  
  Solution:
  To resolve the UKM_CU005 error, you can follow these steps:
  
  
  Check Credit Master Data:
  
  Go to the credit management master data for the affected customer and verify that all required fields are filled out correctly.
  Ensure that the main credit segment is correctly assigned and that there are no missing or inconsistent entries.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP Credit Management module to ensure that they are set up correctly.
  If there have been recent changes, verify that they have been applied correctly across all relevant customer records.
  
  
  
  Run Consistency Checks:
  
  Use transaction codes like UKM_CHECK or UKM_CUST_CHECK to run consistency checks on the credit data. This can help identify specific inconsistencies that need to be addressed.
  
  
  
  Recreate the Credit Segment:
  
  If the issue persists, consider deleting and recreating the main credit segment for the affected customer. This can help reset any inconsistencies.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM1 (to maintain credit management data) and UKM2 (to display credit management data).
  Documentation: Review SAP documentation related to Credit Management for best practices and guidelines on maintaining credit data.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify credit management data.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the UKM_CU005 error in your SAP system.