How To Fix UKM_COMM232 - The ID search has not returned any hits

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_COMM - Messages for Liability Update and Line Item Update

• Message number: 232

• Message text: The ID search has not returned any hits

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_COMM232 - The ID search has not returned any hits ?

  The SAP error message UKM_COMM232 ("The ID search has not returned any hits") typically occurs in the context of the SAP Credit Management module, particularly when the system is trying to retrieve information related to a specific ID (such as a customer or vendor ID) but fails to find any matching records.
  Causes:
  
  Incorrect ID: The ID you are searching for may be incorrect or does not exist in the system.
  Data Not Maintained: The relevant data for the ID may not have been maintained in the system. For example, if you are looking for a customer, the customer master data might not be fully set up.
  Authorization Issues: The user may not have the necessary authorizations to view the data associated with the ID.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
  Filters or Selection Criteria: The search criteria or filters applied may be too restrictive, resulting in no hits.
  
  Solutions:
  
  Verify the ID: Double-check the ID you are using to ensure it is correct and exists in the system.
  Check Data Maintenance: Ensure that the relevant master data (customer, vendor, etc.) is properly maintained in the system. You can do this by navigating to the relevant transaction (e.g., XD03 for customer display) and checking if the data exists.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the data. This may involve checking roles and permissions in the user profile.
  Adjust Search Criteria: If applicable, try broadening the search criteria or removing filters to see if any results are returned.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues or data transfer problems that may have led to missing records.
  Consult Documentation: Review SAP documentation or notes related to the specific module you are working with for any additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM1, UKM2, and UKM3 for managing credit management settings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the UKM_COMM232 error message.