How To Fix UKM_CHECK029 - Payment behavior summary from system &1 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CHECK - Messages for Credit Check

• Message number: 029

• Message text: Payment behavior summary from system &1 could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CHECK029 - Payment behavior summary from system &1 could not be determined ?

  The SAP error message UKM_CHECK029 indicates that the payment behavior summary for a specific system could not be determined. This error typically arises in the context of SAP's credit management module, particularly when assessing a customer's creditworthiness or payment behavior.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing Data: The payment behavior data for the customer may not be available or not maintained in the system.
  Configuration Issues: There may be issues with the configuration of the credit management settings in SAP.
  Master Data Issues: The customer master data may not be complete or correctly set up, leading to the inability to retrieve payment behavior information.
  System Issues: There could be a temporary issue with the system or database that prevents the retrieval of the required data.
  
  Solution:
  To resolve the UKM_CHECK029 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Ensure that the customer master data is complete and correctly maintained. Check for any missing fields that are required for payment behavior analysis.
  
  
  
  Review Payment Behavior Data:
  
  Verify that the payment behavior data is available for the customer in question. This can be done by checking the relevant tables or reports in SAP.
  
  
  
  Configuration Review:
  
  Review the configuration settings for credit management in SAP. Ensure that all necessary settings are correctly configured, including payment terms and credit limits.
  
  
  
  Run Credit Check:
  
  If applicable, run a credit check for the customer to see if it generates any additional errors or warnings that can provide more context.
  
  
  
  Check for System Issues:
  
  If the issue persists, check for any system or database issues that may be affecting data retrieval. This may involve consulting with your IT department or SAP Basis team.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM_BP (Business Partner) and UKM_CUSTOMER (Customer Credit Management) to access and manage customer data.
  Credit Management: Understanding the overall credit management process in SAP can help in diagnosing issues related to payment behavior.
  SAP Documentation: Refer to SAP Help documentation for detailed information on credit management and payment behavior analysis.
  
  By following these steps, you should be able to identify and resolve the cause of the UKM_CHECK029 error in your SAP system.