How To Fix UKM_CHECK025 - No log found for document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UKM_CHECK - Messages for Credit Check

• Message number: 025

• Message text: No log found for document &1

trados = fn

What causes this issue?

No log is found for the check of document &V1&.

System Response

Generally, the last check of a partner before a document update is also
the check for this document. Due to the asynchronous communication
between <LS>SAP Credit Management </> and the connected systems, this
<ZH>cannot</> be guaranteed in all cases. Therefore, the system may find
the check log of another document of the same partner posted around the
same time. Alternatively, the system may not find any log.

How to fix this error?

Repeat the search <ZH>without</> specifying the document number but
specifying the business partner and, if necessary, the credit segment
and/or the period of the credit check.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message UKM_CHECK025 - No log found for document &1 ?

  The SAP error message UKM_CHECK025: No log found for document &1 typically occurs in the context of the SAP Credit Management module, particularly when dealing with credit checks and risk management processes. This error indicates that the system could not find a log entry for the specified document (e.g., sales order, delivery, etc.) in the credit management logs.
  Cause:
  
  Missing Log Entry: The most common cause is that the log for the specified document does not exist. This could happen if the document was processed without a credit check or if the log was deleted or not created due to some configuration issues.
  Document Not Processed: The document may not have gone through the credit check process, which means no log was generated.
  Configuration Issues: There may be issues with the configuration of the credit management settings in SAP, leading to logs not being created as expected.
  Data Inconsistencies: There could be inconsistencies in the data or issues with the document itself that prevent the log from being generated.
  
  Solution:
  
  Check Document Processing: Ensure that the document (e.g., sales order) has been processed correctly and that a credit check was performed. You can do this by reviewing the document's status and any related logs.
  Review Configuration: Check the configuration settings for credit management in SAP. Ensure that the settings for credit checks and log generation are correctly configured.
  
  Transaction codes like OB45 (for credit control area settings) and UKM_CUSTOMIZING (for credit management customizing) can be useful.
  
  
  Reprocess the Document: If the document was not processed correctly, try reprocessing it to trigger the credit check and generate the log.
  Check for Deletion: Investigate if the log entries were deleted or if there are any retention policies that might affect log availability.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps. You can search for notes related to UKM_CHECK025 in the SAP Support Portal.
  Debugging: If you have access to development tools, you may want to debug the process to see why the log is not being created.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as UKM1 (to view credit management logs) and UKM2 (to analyze credit management data).
  SAP Documentation: Review SAP documentation related to Credit Management for more insights into how logs are generated and managed.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or functional team for further investigation.