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How To Fix UKM004 - Locks were set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UKM - UKM Message Class

  • Message number: 004

  • Message text: Locks were set

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message UKM004 - Locks were set ?

    The SAP error message UKM004, which states "Locks were set," typically occurs in the context of the SAP Credit Management module. This message indicates that certain records are locked due to ongoing processes or transactions, which prevents other processes from accessing or modifying those records simultaneously. This is a common occurrence in systems that require data integrity and consistency, especially in financial transactions.

    Cause:

    1. Concurrent Access: Multiple users or processes are trying to access or modify the same data simultaneously, leading to a lock being set on the records.
    2. Long-Running Transactions: A transaction that takes a long time to complete may hold locks longer than expected, causing other transactions to be blocked.
    3. System Configuration: Certain configurations in the SAP system may lead to more aggressive locking mechanisms.
    4. Background Jobs: Background jobs that are processing data can also set locks on records, preventing other jobs or user actions from accessing those records.

    Solution:

    1. Wait and Retry: Often, the simplest solution is to wait for the lock to be released. This can happen automatically once the transaction that set the lock is completed.
    2. Identify the Lock: Use transaction code SM12 to view and analyze the locks. You can identify which user or process is holding the lock and take appropriate action.
    3. Release Locks: If necessary, you can manually release locks in transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the underlying transaction is still in progress.
    4. Optimize Transactions: Review and optimize long-running transactions to minimize the time locks are held. This may involve improving performance or breaking down large transactions into smaller, more manageable ones.
    5. Check for Background Jobs: If background jobs are causing locks, consider scheduling them during off-peak hours or optimizing their performance.
    6. Consult Documentation: Review SAP documentation or consult with your SAP Basis team for specific configurations that may be causing excessive locking.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to check system logs), and ST22 (to analyze dumps) for troubleshooting.
    • SAP Notes: Check SAP Notes related to UKM004 for any specific patches or updates that may address known issues.
    • Performance Monitoring: Regularly monitor system performance and locking behavior to proactively address potential issues before they impact users.

    If the problem persists or if you are unsure about taking action, it is advisable to consult with your SAP Basis or technical support team for further assistance.

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