How To Fix UJY_EXCEPTION022 - Multiple head priority record for driver &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UJY_EXCEPTION - BPC: Message class for planning

• Message number: 022

• Message text: Multiple head priority record for driver &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJY_EXCEPTION022 - Multiple head priority record for driver &1 ?

  The SAP error message UJY_EXCEPTION022 indicates that there are multiple head priority records for a specific driver in the system. This typically occurs in the context of SAP's Transportation Management (TM) or similar logistics modules where drivers and their priorities are managed.
  Cause:
  The error is caused by the presence of multiple records in the system that define the priority for the same driver. This can happen due to:
  
  Data Duplication: There may be duplicate entries in the database for the same driver with different priority settings.
  Configuration Issues: Incorrect configuration in the transportation management settings or master data.
  Data Migration Issues: If data was migrated from another system, it may have resulted in duplicate records.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check for Duplicate Records:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., /SCMTMS/DRIVER or similar) and check for multiple entries for the same driver.
  Identify and analyze the records to determine which ones are duplicates.
  
  
  
  Delete or Merge Duplicates:
  
  If duplicates are found, you may need to delete the unnecessary records or merge them if they contain different relevant information.
  Ensure that you have a backup of the data before making any deletions.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Transportation Management module to ensure that they are set up correctly and do not allow for multiple priority records for the same driver.
  
  
  
  Data Consistency Check:
  
  Run consistency checks in the system to ensure that all data related to drivers and their priorities is accurate and does not contain conflicts.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidelines or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that may help in analyzing the data.
  SAP Notes: Check the SAP Support Portal for any notes related to UJY_EXCEPTION022 for additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.