How To Fix UJY_EXCEPTION013 - Failed to get the information of environment &1

SAP Error Message - Details

• Message type: E = Error

• Message class: UJY_EXCEPTION - BPC: Message class for planning

• Message number: 013

• Message text: Failed to get the information of environment &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJY_EXCEPTION013 - Failed to get the information of environment &1 ?

  The SAP error message UJY_EXCEPTION013: Failed to get the information of environment &1 typically indicates that there is an issue with retrieving information related to a specific environment in the SAP system. This can occur in various contexts, such as during data extraction, reporting, or when accessing certain functionalities within the SAP system.
  Possible Causes:
  
  Environment Not Defined: The specified environment (&1) may not be defined in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the environment.
  Configuration Issues: There may be configuration problems in the system that prevent it from accessing the environment.
  System Errors: Temporary system errors or inconsistencies in the database can also lead to this error.
  Network Issues: If the environment is dependent on external systems or services, network issues could prevent access.
  
  Solutions:
  
  
  Check Environment Definition:
  
  Verify that the environment specified in the error message is correctly defined in the system. You can do this by checking the relevant configuration settings in the SAP system.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the environment. This may involve checking user roles and permissions.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to the environment. Ensure that all necessary parameters are set correctly.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  If the error is due to a temporary system issue, restarting the relevant services or the entire SAP system may resolve the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant logs or context.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to check specific transaction codes related to the environment or data extraction processes.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific module or functionality you are working with to understand the expected configuration and requirements.
  
  By following these steps, you should be able to diagnose and potentially resolve the UJY_EXCEPTION013 error in your SAP system.