How To Fix UJO_FIM_EXCEPTION014 - Cannot get hierarchy data in dimension "&1", model "&2", environment "&3"

SAP Error Message - Details

• Message type: E = Error

• Message class: UJO_FIM_EXCEPTION - Exception message for metadata API

• Message number: 014

• Message text: Cannot get hierarchy data in dimension "&1", model "&2", environment "&3"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJO_FIM_EXCEPTION014 - Cannot get hierarchy data in dimension "&1", model "&2", environment "&3" ?

  The SAP error message UJO_FIM_EXCEPTION014 indicates that there is an issue with retrieving hierarchy data for a specific dimension in a given model and environment. This error typically arises in the context of SAP Analytics Cloud (SAC) or SAP BusinessObjects when working with data models that involve hierarchies.
  Causes:
  
  Missing Hierarchy Data: The hierarchy data for the specified dimension may not exist or may not be properly defined in the model.
  Model Configuration Issues: There could be configuration issues in the model that prevent the hierarchy from being accessed.
  Environment Issues: The environment specified may not be correctly set up or may not have the necessary data loaded.
  Permissions: The user may not have the necessary permissions to access the hierarchy data in the specified model or environment.
  Data Source Issues: The underlying data source may be down or not accessible, leading to the inability to retrieve hierarchy data.
  
  Solutions:
  
  Check Hierarchy Definition: Verify that the hierarchy for the specified dimension is correctly defined in the model. Ensure that all necessary nodes and relationships are present.
  Validate Model Configuration: Review the model configuration settings to ensure that the hierarchy is properly set up and linked to the dimension.
  Environment Verification: Ensure that the environment specified in the error message is correctly configured and that the necessary data is loaded into it.
  User Permissions: Check the user permissions to ensure that the user has access to the model and the hierarchy data. Adjust permissions if necessary.
  Data Source Status: Confirm that the underlying data source is operational and that there are no connectivity issues. If there are issues, resolve them and try again.
  Refresh Data: If the hierarchy data has been recently changed, consider refreshing the data in the model to ensure that the latest hierarchy is available.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific version of SAP Analytics Cloud or SAP BusinessObjects for detailed information on hierarchy management and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to find additional troubleshooting tips.
  Support Tickets: If the issue persists after trying the above solutions, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the UJO_FIM_EXCEPTION014 error effectively.