How To Fix UJO_FIM_EXCEPTION002 - Cannot get user info for environment "&1" from security module


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UJO_FIM_EXCEPTION - Exception message for metadata API

  • Message number: 002

  • Message text: Cannot get user info for environment "&1" from security module

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message UJO_FIM_EXCEPTION002 - Cannot get user info for environment "&1" from security module ?
    The SAP error message UJO_FIM_EXCEPTION002 indicates that the system is unable to retrieve user information for a specified environment from the security module. This error typically arises in the context of SAP's Financial Information Management (FIM) or similar modules where user access and permissions are critical.
    Causes:
    
    User Authorization Issues: The user may not have the necessary authorizations to access the specified environment.
    Configuration Problems: There may be misconfigurations in the security settings or user roles within the SAP system.
    Environment Not Defined: The specified environment may not be correctly defined or may not exist in the system.
    System Connectivity Issues: There could be issues with the connection to the security module or the underlying database.
    User Profile Issues: The user profile may be incomplete or corrupted, preventing the retrieval of user information.
    
    Solutions:
    
    
    Check User Authorizations:
    
    Ensure that the user has the appropriate roles and authorizations assigned to access the specified environment.
    Use transaction SU01 to review and modify

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