How To Fix UJF_EXCEPTION001 - Failed to connect to FTP

SAP Error Message - Details

• Message type: E = Error

• Message class: UJF_EXCEPTION - BPC: File Service Message Class

• Message number: 001

• Message text: Failed to connect to FTP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message UJF_EXCEPTION001 - Failed to connect to FTP ?

  The SAP error message UJF_EXCEPTION001: Failed to connect to FTP typically indicates that there is an issue with the FTP connection settings or the network configuration that prevents SAP from establishing a connection to the FTP server. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Incorrect FTP Server Details: The hostname, port, username, or password for the FTP server may be incorrect.
  Network Issues: There may be network connectivity issues between the SAP system and the FTP server, such as firewall restrictions or routing problems.
  FTP Server Down: The FTP server may be down or not reachable due to maintenance or other issues.
  Protocol Mismatch: The FTP server may require a specific protocol (e.g., FTPS or SFTP) that is not being used by the SAP system.
  Configuration Issues: The SAP system may not be properly configured to use FTP, or there may be issues with the FTP client settings in SAP.
  
  Solutions:
  
  Verify FTP Credentials: Check the FTP server details (hostname, port, username, password) in the SAP configuration and ensure they are correct.
  Test Network Connectivity: Use tools like ping or telnet to test connectivity to the FTP server from the SAP server. Ensure that the necessary ports are open and not blocked by a firewall.
  Check FTP Server Status: Ensure that the FTP server is up and running. You can try connecting to it using an FTP client (like FileZilla) to verify its availability.
  Review SAP FTP Configuration: Go to the relevant transaction in SAP (e.g., SM59 for RFC destinations) and check the configuration settings for the FTP connection.
  Use Correct Protocol: If the FTP server requires a secure connection (FTPS/SFTP), ensure that the SAP system is configured to use the correct protocol.
  Check Logs: Review the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context for the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to FTP connections. You can search the SAP Support Portal for relevant notes.
  Documentation: Refer to the SAP documentation for configuring FTP connections, which may provide additional insights into required settings and troubleshooting steps.
  Network Team: If network issues are suspected, collaborate with your network team to ensure that the necessary configurations are in place for FTP access.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for better diagnosis.