How To Fix UJD_EXCEPTION186 - Restore journal from file service failed

SAP Error Message - Details

• Message type: E = Error

• Message class: UJD_EXCEPTION - BPC: Data Manager Exception Message Class

• Message number: 186

• Message text: Restore journal from file service failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJD_EXCEPTION186 - Restore journal from file service failed ?

  The SAP error message UJD_EXCEPTION186: Restore journal from file service failed typically occurs in the context of SAP BusinessObjects or SAP Data Services when there is an issue with restoring a journal file from a file service. This error can arise due to various reasons, including file access issues, configuration problems, or network-related issues.
  Possible Causes:
  
  File Access Issues: The system may not have the necessary permissions to access the journal file or the file may not exist at the specified location.
  Configuration Problems: Incorrect configuration settings in the file service or the journal file path may lead to this error.
  Network Issues: If the file service is hosted on a different server, network connectivity issues could prevent access to the journal file.
  File Corruption: The journal file itself may be corrupted or incomplete, making it impossible to restore.
  Service Availability: The file service may not be running or may be experiencing issues.
  
  Solutions:
  
  
  Check File Path and Permissions:
  
  Verify that the path to the journal file is correct.
  Ensure that the user account running the SAP service has the necessary permissions to access the file.
  
  
  
  Validate Configuration:
  
  Review the configuration settings for the file service and ensure they are correctly set up.
  Check the settings in the SAP application to ensure they point to the correct file service.
  
  
  
  Network Connectivity:
  
  If the file service is on a different server, check the network connection between the servers.
  Ensure that there are no firewall rules blocking access to the file service.
  
  
  
  Check File Integrity:
  
  If possible, check the integrity of the journal file to ensure it is not corrupted.
  If the file is corrupted, you may need to restore it from a backup if available.
  
  
  
  Restart Services:
  
  Sometimes, simply restarting the SAP services or the file service can resolve transient issues.
  
  
  
  Review Logs:
  
  Check the SAP application logs and the file service logs for any additional error messages or warnings that could provide more context about the failure.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or support resources for any specific guidance related to this error message.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Backup Procedures: Ensure that you have a robust backup and recovery procedure in place for your journal files to prevent data loss.
  
  By following these steps, you should be able to diagnose and resolve the UJD_EXCEPTION186 error effectively.