How To Fix UJCTRL_EXCEPTION125 - Failed to get group/entity hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: UJCTRL_EXCEPTION - BPC: control exception message class

• Message number: 125

• Message text: Failed to get group/entity hierarchy

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJCTRL_EXCEPTION125 - Failed to get group/entity hierarchy ?

  The SAP error message UJCTRL_EXCEPTION125: Failed to get group/entity hierarchy typically occurs in the context of SAP Business Planning and Consolidation (BPC) or SAP Analytics Cloud (SAC) when there is an issue retrieving the hierarchy of groups or entities in a planning or consolidation model. This can be due to various reasons, including configuration issues, data inconsistencies, or system performance problems.
  Causes:
  
  Configuration Issues: Incorrect configuration of the entity or group hierarchy in the BPC or SAC model can lead to this error.
  Data Inconsistencies: Missing or inconsistent data in the underlying database can prevent the system from retrieving the hierarchy.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to retrieve the hierarchy in a timely manner.
  Authorization Issues: Lack of proper authorizations for the user trying to access the hierarchy can also lead to this error.
  System Bugs: Occasionally, bugs in the software can cause unexpected behavior, including this error.
  
  Solutions:
  
  Check Configuration: Review the configuration of the entity and group hierarchies in your BPC or SAC model. Ensure that all entities and groups are correctly defined and linked.
  Data Validation: Validate the data in the underlying database to ensure that all necessary data is present and consistent. Look for any missing entities or groups.
  Performance Monitoring: Monitor system performance to identify any bottlenecks. If the system is slow, consider optimizing queries or increasing system resources.
  User Authorizations: Verify that the user has the necessary authorizations to access the group/entity hierarchy. Adjust roles and permissions as needed.
  System Logs: Check system logs for any additional error messages or warnings that could provide more context about the issue.
  Update Software: Ensure that you are using the latest version of the software, as updates may contain bug fixes related to this error.
  Contact Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to the official SAP documentation for BPC or SAC for guidance on configuring hierarchies and troubleshooting common issues.
  Community Forums: Engage with the SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the UJCTRL_EXCEPTION125 error effectively.