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How To Fix UJCTRL_EXCEPTION103 - Fail to get application information when checking work status


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UJCTRL_EXCEPTION - BPC: control exception message class

  • Message number: 103

  • Message text: Fail to get application information when checking work status

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UJCTRL_EXCEPTION103 - Fail to get application information when checking work status ?

    The SAP error message UJCTRL_EXCEPTION103 typically indicates that there is a failure in retrieving application information when checking the work status in the context of SAP's data management or job control processes, often related to SAP BW (Business Warehouse) or SAP HANA.

    Causes:

    1. System Configuration Issues: There may be misconfigurations in the system settings or in the job control settings.
    2. Authorization Problems: The user executing the operation may not have the necessary authorizations to access the required application information.
    3. Data Consistency Issues: There could be inconsistencies in the data or metadata that the system is trying to access.
    4. Network or Connectivity Issues: If the application information is stored in a remote system, network issues could prevent access.
    5. System Performance: High load on the system or performance issues could lead to timeouts or failures in retrieving information.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to access the application information. This may involve checking roles and permissions in the SAP system.
    2. Review Configuration Settings: Verify the configuration settings related to job control and application management. Ensure that all necessary parameters are correctly set.
    3. Data Consistency Check: Run consistency checks on the data and metadata to ensure that there are no discrepancies. This may involve using transaction codes like RSA1 for BW or relevant tools for HANA.
    4. Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling jobs during off-peak hours or optimizing performance.
    5. Check Logs: Review the system logs (transaction SM21) and application logs (transaction SLG1) for any additional error messages or warnings that could provide more context on the issue.
    6. Restart the Job: If the error occurred during a specific job, try restarting the job after addressing any potential issues.

    Related Information:

    • SAP Notes: Check SAP Notes related to UJCTRL_EXCEPTION103 for any specific patches or updates that may address this issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review the official SAP documentation for job control and application management for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.

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