How To Fix UJC_EXCEPTION022 - Failed to get dimension list; database connection error

SAP Error Message - Details

• Message type: E = Error

• Message class: UJC_EXCEPTION - BPC: Message Class for UJC Exception

• Message number: 022

• Message text: Failed to get dimension list; database connection error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJC_EXCEPTION022 - Failed to get dimension list; database connection error ?

  The SAP error message UJC_EXCEPTION022: Failed to get dimension list; database connection error typically indicates that there is an issue with the connection to the database that is being used by the SAP system. This error can occur in various SAP applications, particularly in SAP BusinessObjects or SAP BW (Business Warehouse) environments.
  Causes:
  
  
  Database Connectivity Issues: The most common cause is a failure in the connection to the database. This could be due to:
  
  Network issues preventing access to the database server.
  The database server being down or not responding.
  Incorrect database connection parameters (e.g., hostname, port, username, password).
  Firewall settings blocking access to the database.
  
  
  
  Configuration Errors: Misconfigurations in the database connection settings within the SAP application can lead to this error.
  
  
  Database Driver Issues: The database driver being used may be outdated or incompatible with the current version of the SAP application.
  
  
  Resource Limitations: The database server may be experiencing resource limitations (e.g., memory, CPU) that prevent it from processing requests.
  
  
  User Permissions: The user account being used to connect to the database may not have the necessary permissions to access the required data.
  
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Verify that the database server is up and running.
  Test the network connection to the database server using tools like ping or telnet.
  Ensure that the database service is listening on the correct port.
  
  
  
  Review Connection Parameters:
  
  Check the database connection settings in the SAP application for accuracy (hostname, port, username, password).
  Ensure that the connection string is correctly formatted.
  
  
  
  Update Database Drivers:
  
  Ensure that the database drivers are up to date and compatible with the version of the SAP application you are using.
  
  
  
  Check User Permissions:
  
  Verify that the user account has the necessary permissions to access the database and the specific dimensions being queried.
  
  
  
  Monitor Database Performance:
  
  Check the database server for any performance issues or resource limitations.
  Review logs for any errors or warnings that may indicate underlying issues.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or support resources for specific guidance related to your version and configuration.
  
  
  
  Contact Support:
  
  If the issue persists after troubleshooting, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs: Review application and database logs for more detailed error messages that can provide insight into the root cause.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the UJC_EXCEPTION022 error.