How To Fix UJC_EXCEPTION009 - Failed to get comment entry from ( &1 - &2 )

SAP Error Message - Details

• Message type: E = Error

• Message class: UJC_EXCEPTION - BPC: Message Class for UJC Exception

• Message number: 009

• Message text: Failed to get comment entry from ( &1 - &2 )

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJC_EXCEPTION009 - Failed to get comment entry from ( &1 - &2 ) ?

  The SAP error message UJC_EXCEPTION009 indicates that there was a failure in retrieving a comment entry from a specified source, which is represented by the placeholders &1 and &2. This error typically occurs in the context of SAP's User Job Control (UJC) or similar functionalities where comments or notes are associated with jobs or processes.
  Possible Causes:
  
  Data Integrity Issues: The comment entry may not exist in the database, or there may be inconsistencies in the data.
  Authorization Issues: The user may not have the necessary permissions to access the comment entry.
  System Configuration: There may be configuration issues in the UJC settings or related modules.
  Database Connectivity: Problems with the database connection could prevent the retrieval of the comment.
  Programmatic Errors: There could be bugs in the custom code or standard SAP code that handles comment retrieval.
  
  Solutions:
  
  Check Data Existence: Verify that the comment entry actually exists in the database. You can do this by querying the relevant tables directly.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the comment entries. This may involve checking roles and permissions in the SAP system.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Configuration Review: Review the configuration settings related to UJC or the specific module you are working with to ensure everything is set up correctly.
  Database Connection: Ensure that the database is up and running and that there are no connectivity issues.
  Debugging: If you have access to the development environment, consider debugging the relevant program to identify where the failure occurs.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) for checking logs, SE80 (Object Navigator) for debugging, and SU53 (Authorization Check) for authorization issues.
  Documentation: Review SAP documentation related to User Job Control and comment management to understand the expected behavior and configuration.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the UJC_EXCEPTION009 error effectively.