How To Fix UJB_EXCEPTION180 - BPF: Instance Job of ID &1 and GUID &2, fail to send mail.

SAP Error Message - Details

• Message type: E = Error

• Message class: UJB_EXCEPTION - BPC: BPF Message Class

• Message number: 180

• Message text: BPF: Instance Job of ID &1 and GUID &2, fail to send mail.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJB_EXCEPTION180 - BPF: Instance Job of ID &1 and GUID &2, fail to send mail. ?

  The SAP error message UJB_EXCEPTION180 indicates that there was a failure in sending an email related to a Business Process Framework (BPF) instance job. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This could include incorrect SMTP settings or missing email server configurations.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the email server.
  Authorization Issues: The user or service account that the SAP system is using to send emails may not have the necessary permissions.
  Email Address Issues: The recipient's email address may be invalid or incorrectly formatted.
  Job Processing Errors: There may be issues with the job processing that prevent the email from being sent, such as the job failing before it reaches the email-sending step.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Verify the SMTP settings in the SAP system. This can typically be done in transaction SCOT (SAPconnect).
  Ensure that the email server is reachable from the SAP system.
  
  
  
  Test Email Sending:
  
  Use transaction SOST to check the status of sent emails. You can also send a test email to verify that the email functionality is working.
  If emails are stuck in the queue, investigate the reasons for the failure.
  
  
  
  Review Job Logs:
  
  Check the logs for the specific job instance (using transaction SM37 or SJOBREPO) to identify any errors that occurred during processing.
  Look for any specific error messages that might provide more context.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Validate Email Addresses:
  
  Confirm that the email addresses being used are valid and correctly formatted.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SM37: Job Monitoring
  SJOBREPO: Job Repository
  
  
  
  SAP Documentation: Refer to the official SAP documentation for more details on configuring email settings and troubleshooting email-related issues.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify the cause of the UJB_EXCEPTION180 error and implement a solution to resolve it.