How To Fix UJA_EXCEPTION389 - Failed to get infoobject length of dimension &1 using service user

SAP Error Message - Details

• Message type: E = Error

• Message class: UJA_EXCEPTION - BPC: Admin exception message class

• Message number: 389

• Message text: Failed to get infoobject length of dimension &1 using service user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJA_EXCEPTION389 - Failed to get infoobject length of dimension &1 using service user ?

  The SAP error message UJA_EXCEPTION389 indicates that there was a failure in retrieving the information object length of a specific dimension while using a service user. This error typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there are issues related to authorization, configuration, or system settings.
  Causes:
  
  Authorization Issues: The service user may not have the necessary authorizations to access the InfoObject or dimension in question.
  Configuration Problems: There may be misconfigurations in the InfoObject or the data model that prevent the system from retrieving the required information.
  Service User Settings: The service user might not be properly set up or might be using an incorrect role that lacks the necessary permissions.
  System Errors: There could be underlying system issues, such as database connectivity problems or inconsistencies in the BW system.
  
  Solutions:
  
  
  Check Authorizations:
  
  Ensure that the service user has the necessary authorizations to access the InfoObject and its dimensions. You can