How To Fix UJA_EXCEPTION276 - Failed to retrieve filters

SAP Error Message - Details

• Message type: E = Error

• Message class: UJA_EXCEPTION - BPC: Admin exception message class

• Message number: 276

• Message text: Failed to retrieve filters

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJA_EXCEPTION276 - Failed to retrieve filters ?

  The SAP error message UJA_EXCEPTION276: Failed to retrieve filters typically occurs in the context of SAP BW (Business Warehouse) or SAP BW/4HANA when there is an issue with retrieving filter settings for queries or reports. This error can arise due to various reasons, including configuration issues, authorization problems, or data inconsistencies.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the filters or the underlying data.
  Configuration Problems: There may be issues with the configuration of the InfoObjects, queries, or the data model.
  Data Inconsistencies: If the data in the InfoProviders is inconsistent or if there are issues with the data load, it can lead to this error.
  Technical Issues: There may be technical issues with the BW system, such as problems with the underlying database or system performance issues.
  Missing or Incorrect Filters: The filters that are being referenced may not exist or may be incorrectly defined.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the filters and the data. This can be done by reviewing the roles and authorizations assigned to the user.
  Review Query Configuration: Check the configuration of the query in the BEx Query Designer. Ensure that all filters are correctly defined and that there are no missing or incorrect settings.
  Data Consistency Check: Perform a data consistency check on the InfoProviders to ensure that the data is loaded correctly and that there are no inconsistencies.
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Recreate Filters: If specific filters are causing the issue, try recreating them in the BEx Query Designer.
  System Performance: If the system is experiencing performance issues, consider checking the database performance and optimizing queries or data loads.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like RSA1 (Data Warehousing Workbench) to check the InfoProviders and data models.
  BEx Query Designer: Familiarize yourself with the BEx Query Designer to understand how filters are set up and how to troubleshoot them.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or BW support team for further investigation.