How To Fix UJA_EXCEPTION084 - Failed to generate the ZIP file for the dimension cache

SAP Error Message - Details

• Message type: E = Error

• Message class: UJA_EXCEPTION - BPC: Admin exception message class

• Message number: 084

• Message text: Failed to generate the ZIP file for the dimension cache

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message UJA_EXCEPTION084 - Failed to generate the ZIP file for the dimension cache ?

  The SAP error message UJA_EXCEPTION084 indicates that there was a failure in generating a ZIP file for the dimension cache. This error typically occurs in the context of SAP Business Warehouse (BW) or SAP BusinessObjects when there are issues related to the caching mechanism used for dimensions.
  Causes:
  
  File System Issues: The directory where the ZIP file is being generated may not have the necessary permissions, or there may be insufficient disk space.
  Corrupted Cache: The dimension cache may be corrupted, leading to issues when trying to generate the ZIP file.
  Configuration Issues: Incorrect configuration settings in the SAP BW or BusinessObjects environment can lead to this error.
  Network Issues: If the system is trying to access a remote location for the cache and there are network issues, this could also cause the error.
  Version Compatibility: There may be compatibility issues between different versions of SAP components.
  
  Solutions:
  
  Check Disk Space: Ensure that there is enough disk space on the server where the ZIP file is being generated.
  Check Permissions: Verify that the user account running the SAP services has the necessary permissions to write to the directory where the ZIP file is being created.
  Clear Cache: Try clearing the dimension cache. This can often resolve issues related to corrupted cache files.
  
  In SAP BW, you can do this through transaction codes like RSADMIN or RSRT.
  
  
  Review Configuration: Check the configuration settings in the SAP BW or BusinessObjects environment to ensure they are set up correctly.
  Check Logs: Review the application logs for more detailed error messages that can provide additional context on the failure.
  Restart Services: Sometimes, simply restarting the relevant SAP services can resolve transient issues.
  Update Software: Ensure that you are using the latest patches and updates for your SAP software, as bugs are often fixed in newer releases.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
  Documentation: Review the official SAP documentation for your specific version of BW or BusinessObjects for any known issues or additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.