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How To Fix UJ0004 - SMTP password cannot be maintained here


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UJ0 -

  • Message number: 004

  • Message text: SMTP password cannot be maintained here

  • Show details Hide details
  • What causes this issue?

    SMTP Password is a BPC Global Setting, it's not related any Appset or
    Application.

    System Response

    SMTP Password is not allowed.

    How to fix this error?

    Maintain other Appset or Application related parameter.
    If you want to maintain SMTP Password, please go two screen back and
    choose ' Global Setting'.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UJ0004 - SMTP password cannot be maintained here ?

    The SAP error message UJ0004, which states "SMTP password cannot be maintained here," typically occurs when there is an issue with the configuration of the SMTP settings in the SAP system. This error is often related to the inability to set or change the SMTP password in the current context or transaction.

    Cause:

    1. Incorrect Transaction: The error may arise if you are trying to maintain the SMTP password in a transaction or area where it is not allowed.
    2. Authorization Issues: The user may not have the necessary authorizations to change the SMTP password.
    3. Configuration Settings: The SMTP settings may not be properly configured in the system, leading to restrictions on password maintenance.
    4. System Version: Certain versions of SAP may have specific limitations or bugs related to SMTP configuration.

    Solution:

    1. Use the Correct Transaction: Ensure that you are using the correct transaction code to maintain SMTP settings. Typically, SMTP settings are maintained in transaction SCOT (SAPconnect: Administration).
    2. Check Authorizations: Verify that the user has the necessary authorizations to change SMTP settings. You may need to consult with your SAP security team to ensure the user has the appropriate roles assigned.
    3. Maintain SMTP Settings:
      • Go to transaction SCOT.
      • Navigate to the "SMTP" node.
      • Check the configuration and ensure that the SMTP server settings are correct.
      • If you need to change the password, look for the option to maintain the password in the appropriate section.
    4. Consult Documentation: Refer to the SAP Help Portal or relevant documentation for your specific version of SAP to ensure that you are following the correct procedures for maintaining SMTP settings.
    5. Check for Notes: Look for any SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address this issue.

    Related Information:

    • SAPconnect: This is the component in SAP that handles communication with external systems, including email via SMTP.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SCOT for SMTP configuration and SICF for Internet Communication Framework settings.
    • SAP Notes: Regularly check for SAP Notes that may provide updates or fixes related to SMTP configuration issues.

    If the problem persists after following these steps, consider reaching out to SAP support for further assistance.

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