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How To Fix UIU_TEXT114 - Document cannot be processed; file format may not be supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: UIU_TEXT - generic text service

  • Message number: 114

  • Message text: Document cannot be processed; file format may not be supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message UIU_TEXT114 - Document cannot be processed; file format may not be supported ?

    The SAP error message UIU_TEXT114, which states "Document cannot be processed; file format may not be supported," typically occurs when you are trying to upload or process a document in SAP that is in an unsupported file format. This can happen in various contexts, such as when uploading attachments, importing data, or processing documents in SAP applications.

    Causes:

    1. Unsupported File Format: The file you are trying to upload may not be in a format that SAP supports. Commonly supported formats include PDF, DOCX, XLSX, TXT, etc.
    2. File Corruption: The file may be corrupted or damaged, making it unreadable by SAP.
    3. File Size Limitations: The file may exceed the maximum size limit set by the SAP system for uploads.
    4. Incorrect MIME Type: The MIME type of the file may not be recognized by the SAP system.
    5. Configuration Issues: There may be configuration settings in the SAP system that restrict certain file types or formats.

    Solutions:

    1. Check File Format: Ensure that the file you are trying to upload is in a supported format. Convert the file to a compatible format if necessary.
    2. Verify File Integrity: Open the file on your local machine to ensure it is not corrupted. If it is, try to obtain a new copy of the file.
    3. Reduce File Size: If the file is too large, consider compressing it or splitting it into smaller parts if applicable.
    4. Check MIME Types: Ensure that the MIME type of the file is correctly set and recognized by the SAP system. You may need to consult with your SAP Basis team to verify this.
    5. Consult SAP Documentation: Refer to the SAP documentation or help resources for specific details on supported file formats and any configuration settings that may need to be adjusted.
    6. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • System Configuration: Review the configuration settings in your SAP system related to document handling and file uploads.
    • User Permissions: Ensure that you have the necessary permissions to upload documents in the SAP system, as restrictions may also lead to errors.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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