How To Fix UIU_SRV058 - Contract account cannot be assigned as item status is 'Completed'

SAP Error Message - Details

• Message type: E = Error

• Message class: UIU_SRV - service order message class

• Message number: 058

• Message text: Contract account cannot be assigned as item status is 'Completed'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UIU_SRV058 - Contract account cannot be assigned as item status is 'Completed' ?

  The SAP error message UIU_SRV058 indicates that a contract account cannot be assigned because the item status is marked as 'Completed'. This typically occurs in the context of contract management or billing processes within SAP, particularly in modules like SAP IS-U (Industry Solution for Utilities) or SAP CRM (Customer Relationship Management).
  Cause:
  The error arises when you attempt to assign a contract account to a transaction or process (like a billing document or contract) that has already been marked as 'Completed'. In SAP, once an item is completed, it is generally locked for further modifications to maintain data integrity and prevent inconsistencies.
  Solution:
  To resolve this error, you can consider the following steps:
  
  
  Check Item Status: Review the status of the item you are trying to work with. If it is indeed marked as 'Completed', you will need to determine if it is appropriate to change this status.
  
  
  Reopen the Item: If your business process allows it, you may need to reopen the item. This typically involves reversing the completion status, which may require specific authorizations or processes defined in your organization.
  
  
  Create a New Item: If reopening the item is not feasible, consider creating a new item or transaction that can be assigned to the contract account instead of modifying the completed one.
  
  
  Consult Documentation: Refer to your organization's SAP documentation or guidelines for handling completed items. There may be specific procedures in place for such scenarios.
  
  
  Contact Support: If you are unsure how to proceed or if the issue persists, it may be beneficial to contact your SAP support team or consult with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate the issue, such as SE11 (Data Dictionary), SE80 (Object Navigator), or specific transaction codes related to contract management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to contract accounts and items, as restrictions may lead to similar errors.
  
  By following these steps, you should be able to address the UIU_SRV058 error effectively.