How To Fix UISS014 - Customer ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: UISS - Message class for UISS

• Message number: 014

• Message text: Customer ID is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message UISS014 - Customer ID is missing ?

  The SAP error message UISS014, which states "Customer ID is missing," typically occurs in the context of SAP systems when a transaction or process requires a customer ID but it has not been provided or is not found in the system. This error can arise in various modules, such as Sales and Distribution (SD), Customer Relationship Management (CRM), or other areas where customer data is essential.
  Causes:
  
  Missing Input: The user did not enter a customer ID in the relevant field.
  Data Inconsistency: The customer ID may have been deleted or is not properly maintained in the system.
  Configuration Issues: There may be issues with the configuration of the customer master data or the transaction being executed.
  Authorization Issues: The user may not have the necessary permissions to access customer data.
  Integration Issues: If the system is integrated with other applications, there may be a failure in data transfer that results in a missing customer ID.
  
  Solutions:
  
  Check Input Fields: Ensure that the customer ID is entered correctly in the relevant transaction or screen. If it is a mandatory field, it must be filled out.
  Verify Customer Master Data: Check if the customer ID exists in the system. You can do this by navigating to the customer master data transaction (e.g., XD03 for display).
  Review Configuration: If you have access, review the configuration settings related to customer data in the relevant module to ensure everything is set up correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may require coordination with your SAP security team.
  Consult Logs: If the error occurs during a specific process, check the application logs (transaction SLG1) for more detailed error messages that can provide additional context.
  Integration Checks: If the system is integrated with other applications, verify that the data transfer processes are functioning correctly and that customer IDs are being passed as expected.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for UISS014 in the SAP Support Portal.
  Documentation: Review the relevant SAP documentation for the module you are working with to understand the requirements for customer data.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or a consultant for further investigation.