How To Fix /UI2/URL_TEMPLATE002 - Runtime environment &1 not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/URL_TEMPLATE -

  • Message number: 002

  • Message text: Runtime environment &1 not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/URL_TEMPLATE002 - Runtime environment &1 not supported ?

    The SAP error message /UI2/URL_TEMPLATE002 Runtime environment &1 not supported typically indicates that the system is trying to use a runtime environment that is not supported for the specific application or service you are trying to access. This error is often related to the SAP Fiori launchpad or UI5 applications.

    Cause:

    1. Unsupported Runtime Environment: The error occurs when the application is trying to run in a runtime environment that is not compatible with the version of the application or the configuration of the SAP system.
    2. Configuration Issues: There may be misconfigurations in the Fiori launchpad or the application settings that lead to this error.
    3. Version Mismatch: The version of the SAP UI5 library or the Fiori components may not match the expected version for the application.
    4. Missing Components: Required components or services may not be activated or installed in the SAP system.

    Solution:

    1. Check Runtime Environment: Verify the runtime environment being used. Ensure that it is supported by the version of the application you are trying to access.
    2. Update Configuration: Review the configuration settings in the Fiori launchpad and ensure that they are correctly set up for the application you are trying to run.
    3. Check SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    4. Upgrade Components: If there is a version mismatch, consider upgrading the SAP UI5 libraries or the Fiori components to the latest supported versions.
    5. Activate Services: Ensure that all necessary OData services and components are activated in the SAP Gateway and the backend system.
    6. Consult Documentation: Review the official SAP documentation for the specific application or service to ensure that all prerequisites and configurations are met.

    Related Information:

    • SAP Fiori Launchpad: The Fiori launchpad is the entry point for Fiori applications. Ensure that it is properly configured and that all necessary roles and authorizations are assigned to users.
    • SAP UI5 Versioning: Familiarize yourself with the versioning of SAP UI5 and how it relates to the applications you are using.
    • SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.

    By following these steps, you should be able to diagnose and resolve the /UI2/URL_TEMPLATE002 Runtime environment &1 not supported error in your SAP system.

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