How To Fix /UI2/SAP_NWBC030 - The user menu tree for user &1 with role &2 is empty.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/SAP_NWBC -

• Message number: 030

• Message text: The user menu tree for user &1 with role &2 is empty.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/SAP_NWBC030 - The user menu tree for user &1 with role &2 is empty. ?

  The SAP error message /UI2/SAP_NWBC030 indicates that the user menu tree for a specific user and role is empty. This typically occurs in the context of the SAP NetWeaver Business Client (NWBC) or SAP Fiori Launchpad, where users are expected to see a personalized menu based on their assigned roles.
  Causes:
  
  Role Assignment Issues: The user may not have the necessary roles assigned in the system, or the roles assigned do not have any valid authorizations or menu items.
  Menu Configuration: The role may not be configured correctly, or the menu items associated with the role may not be defined.
  Authorization Issues: The user may lack the necessary authorizations to view the menu items associated with the assigned role.
  User-Specific Settings: There may be user-specific settings or personalization that are preventing the display of the menu.
  Technical Issues: There could be technical issues such as caching problems or inconsistencies in the backend system.
  
  Solutions:
  
  
  Check Role Assignment:
  
  Verify that the user has the correct roles assigned in the user profile (transaction SU01).
  Ensure that the roles are active and correctly configured.
  
  
  
  Review Role Configuration:
  
  Use transaction PFCG to check the configuration of the role assigned to the user.
  Ensure that the role has valid menu items and that they are properly assigned.
  
  
  
  Check Authorizations:
  
  Use transaction SU53 to analyze authorization issues after the user attempts to access the menu.
  Ensure that the user has the necessary authorizations to access the menu items.
  
  
  
  Clear Cache:
  
  Clear the cache in the SAP NetWeaver Business Client or Fiori Launchpad. This can sometimes resolve display issues.
  You can also try logging out and logging back in to refresh the session.
  
  
  
  User-Specific Settings:
  
  Check if there are any user-specific settings that might be affecting the display of the menu.
  Reset any personalizations if necessary.
  
  
  
  Consult Logs:
  
  Check system logs (transaction SLG1) for any errors or warnings that might provide additional context for the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on role management and authorization concepts.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the empty user menu tree for the specified user and role.