How To Fix /UI2/PAGEBUILDER316 - Page Cache Customizing Layer inactive due: (&1) &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/PAGEBUILDER -

• Message number: 316

• Message text: Page Cache Customizing Layer inactive due: (&1) &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/PAGEBUILDER316 - Page Cache Customizing Layer inactive due: (&1) &2 ?

  The SAP error message /UI2/PAGEBUILDER316 Page Cache Customizing Layer inactive due: (&1) &2 typically indicates an issue with the configuration of the SAP Fiori Launchpad or the Page Builder. This error suggests that the customizing layer for the page cache is inactive, which can prevent the proper loading of Fiori applications or tiles.
  Cause:
  The error can be caused by several factors, including:
  
  Inactive Customizing Layer: The customizing layer for the page cache may be inactive due to system settings or transport issues.
  Missing or Incorrect Configuration: There may be missing or incorrect entries in the customizing settings for the Fiori Launchpad.
  Transport Issues: If changes were transported from one system to another, the transport might not have been successful, leading to inconsistencies.
  Authorization Issues: Users may not have the necessary authorizations to access the customizing layer.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Layer Status:
  
  Go to transaction SICF and check the status of the customizing layer for the Fiori Launchpad.
  Ensure that the relevant customizing layer is active.
  
  
  
  Activate the Customizing Layer:
  
  If the customizing layer is inactive, you can activate it using transaction SPRO or through the relevant customizing transaction for the Fiori Launchpad.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the Fiori Launchpad and ensure that all necessary entries are correctly set up.
  Use transaction LPD_CUST to review the configuration of the launchpad.
  
  
  
  Check Transport Requests:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary objects were included in the transport request.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the customizing layer and the Fiori Launchpad.
  Use transaction SU53 to check for authorization issues after attempting to access the Fiori Launchpad.
  
  
  
  Clear Cache:
  
  Sometimes, clearing the cache can resolve issues related to the page builder. You can do this by using transaction /UI2/FLP and selecting the option to clear the cache.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: The Fiori Launchpad is the entry point for Fiori applications and relies on proper configuration to function correctly.
  Page Builder: The Page Builder is responsible for managing the layout and content of the Fiori Launchpad.
  Customizing Layers: Customizing layers allow for different configurations based on the client or user roles, and issues with these layers can lead to errors in the user interface.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.