How To Fix /UI2/PAGEBUILDER312 - Reading technical catalog data failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/PAGEBUILDER -

• Message number: 312

• Message text: Reading technical catalog data failed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/PAGEBUILDER312 - Reading technical catalog data failed. ?

  The SAP error message /UI2/PAGEBUILDER312 Reading technical catalog data failed typically occurs in the context of SAP Fiori applications when there is an issue with accessing or retrieving the technical catalog data. This can happen for various reasons, including configuration issues, missing authorizations, or problems with the underlying data model.
  Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to access the technical catalog or the specific Fiori app.
  Missing or Incomplete Configuration: The technical catalog may not be properly configured in the SAP system, or the relevant Fiori apps may not be assigned to the catalog.
  Data Model Issues: There may be inconsistencies or issues with the underlying data model that the Fiori app relies on.
  System Performance: If the system is under heavy load or experiencing performance issues, it may fail to retrieve the necessary data.
  Transport Issues: If the Fiori apps or catalogs were recently transported from one system to another, there may be issues with the transport process.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary roles and authorizations to access the technical catalog and the Fiori applications. You can use transaction SU53 to analyze authorization failures.
  Review Catalog Configuration: Go to the Fiori Launchpad Designer and check the configuration of the technical catalog. Ensure that the relevant apps are included and properly configured.
  Check Data Model: Verify that the underlying data model is correctly set up and that there are no inconsistencies. You may need to check the OData services and their configurations.
  System Performance: Monitor the system performance and check for any issues that may be affecting data retrieval. You can use transaction ST22 for dumps or SM21 for system logs.
  Transport Validation: If the issue arose after a transport, validate that all necessary objects were transported correctly. You may need to re-import or adjust the transport.
  Clear Cache: Sometimes, clearing the cache can resolve issues related to data retrieval. You can clear the cache using transaction /UI2/FLP or by using the Fiori Launchpad's cache clearing options.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to Fiori and Launchpad issues.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review the official SAP documentation for Fiori and Launchpad configuration to ensure that all steps have been followed correctly.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.