How To Fix /UI2/PAGEBUILDER102 - Cache tables locked by &1, Object: &2 Program: &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/PAGEBUILDER -

  • Message number: 102

  • Message text: Cache tables locked by &1, Object: &2 Program: &3

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message /UI2/PAGEBUILDER102 - Cache tables locked by &1, Object: &2 Program: &3 ?

    The SAP error message /UI2/PAGEBUILDER102 Cache tables locked by &1, Object: &2 Program: &3 typically indicates that there is a lock on the cache tables used by the SAP UI2 framework, which is responsible for the Fiori Launchpad and other UI-related functionalities. This lock can prevent the system from accessing or modifying the cache, leading to issues in rendering UI components.

    Cause:

    1. Long-running Transactions: A long-running transaction or process may have acquired a lock on the cache tables, preventing other processes from accessing them.
    2. Background Jobs: A background job that is updating or maintaining cache tables may be holding a lock.
    3. System Errors: An unexpected error or crash in a program that was using the cache tables could leave them in a locked state.
    4. Concurrent Access: Multiple users or processes trying to access the same cache tables simultaneously can lead to locking issues.

    Solution:

    1. Identify the Lock: Use transaction code SM12 to check for locks in the system. Look for entries related to the cache tables and identify the user or process that is holding the lock.
    2. Release the Lock: If it is safe to do so, you can manually delete the lock entries in SM12. Be cautious and ensure that the process holding the lock is not critical.
    3. Check Background Jobs: Use transaction code SM37 to check for any background jobs that might be running and holding locks. If necessary, you can stop or reschedule these jobs.
    4. Restart the Application: If the issue persists, consider restarting the application server or the specific service that is causing the lock.
    5. Monitor and Optimize: After resolving the issue, monitor the system for any recurring locks and optimize long-running transactions or background jobs to prevent future occurrences.

    Related Information:

    • Transaction Codes:

      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
      • ST22: To check for dumps that might indicate underlying issues.
      • SM21: To view system logs for any related errors or warnings.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the UI2 framework and cache management. You can search for relevant notes in the SAP Support Portal.

    • System Performance: Regularly monitor system performance and optimize database and application server settings to reduce the likelihood of locking issues.

    If the problem persists after trying the above solutions, it may be necessary to consult with SAP support for further assistance.

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