How To Fix /UI2/PAGEBUILDER008 - Page is locked by &3 of user &4. Assigned request &2 cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/PAGEBUILDER -

• Message number: 008

• Message text: Page is locked by &3 of user &4. Assigned request &2 cannot be used

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/PAGEBUILDER008 - Page is locked by &3 of user &4. Assigned request &2 cannot be used ?

  The SAP error message /UI2/PAGEBUILDER008 indicates that a specific page in the SAP Fiori Launchpad is locked by a user, preventing other users from making changes or using the assigned request. This typically occurs when a user is editing or modifying a Fiori application or page, and the system locks it to prevent conflicts.
  Cause:
  
  User Locking: The page is currently being edited by another user (indicated by &3), and the system locks it to prevent simultaneous edits.
  Session Timeout: If a user has an active session that has not been properly closed, it may still hold a lock on the page.
  Technical Issues: Sometimes, technical issues or bugs can lead to a page being incorrectly marked as locked.
  
  Solution:
  
  Identify the User: Check who is currently locking the page (user &4). You can do this by using transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Contact the User: If possible, contact the user who is locking the page and ask them to release the lock by either saving their changes or exiting the editing mode.
  Release the Lock: If the user is unavailable or the lock is stale (e.g., due to a session timeout), you can manually release the lock using transaction SM12. Be cautious when doing this, as it may lead to loss of unsaved changes.
  Check for Technical Issues: If the problem persists, check for any technical issues or bugs in the system that may be causing the lock to remain active. This may involve consulting with your SAP Basis team or checking SAP Notes for any known issues.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To view system logs.
  SU01: To check user details and sessions.
  
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Fiori Launchpad Configuration: Ensure that the Fiori Launchpad is properly configured and that users have the necessary authorizations to edit pages.
  
  By following these steps, you should be able to resolve the /UI2/PAGEBUILDER008 error and regain access to the locked page.