How To Fix /UI2/PAGE009 - Page &1, Section &2, Item &3: Not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/PAGE -

  • Message number: 009

  • Message text: Page &1, Section &2, Item &3: Not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/PAGE009 - Page &1, Section &2, Item &3: Not found ?

    The SAP error message /UI2/PAGE009 Page &1, Section &2, Item &3: Not found typically occurs in the context of SAP Fiori applications when the system is unable to locate a specific page, section, or item within the UI5 framework. This can happen for various reasons, and understanding the cause is essential for troubleshooting.

    Causes:

    1. Missing or Incorrect Configuration: The page, section, or item may not be properly configured in the Fiori Launchpad or the underlying application.
    2. Transport Issues: If the application was recently transported from one system to another (e.g., from development to production), some components may not have been transported correctly.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified page or section.
    4. Backend Issues: The backend service that the Fiori application relies on may be down or misconfigured.
    5. Cache Issues: Sometimes, the browser or the Fiori Launchpad cache may cause issues, leading to the error.

    Solutions:

    1. Check Configuration:

      • Verify that the page, section, and item are correctly defined in the Fiori Launchpad configuration.
      • Ensure that the relevant tiles and catalogs are assigned to the user roles.
    2. Transport Validation:

      • If the issue arose after a transport, check the transport logs to ensure that all necessary components were transported successfully.
      • Re-transport any missing components if necessary.
    3. Authorization Check:

      • Use transaction SU53 to check for authorization issues after attempting to access the page.
      • Ensure that the user has the necessary roles and authorizations assigned.
    4. Backend Service Check:

      • Use transaction /IWFND/ERROR_LOG to check for any errors related to the OData services that the Fiori application uses.
      • Ensure that the backend services are active and functioning correctly.
    5. Clear Cache:

      • Clear the browser cache and refresh the Fiori Launchpad.
      • You can also clear the SAP Gateway cache using transaction /IWFND/CACHE if necessary.
    6. Debugging:

      • If you have access to the development environment, you can use the browser's developer tools to debug the application and see if there are any JavaScript errors or network issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Fiori Launchpad Documentation: Review the official SAP documentation for Fiori Launchpad configuration and troubleshooting.
    • Community Forums: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem persists, consider reaching out to SAP support for further assistance.

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