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How To Fix /UI2/INTEROP019 - Internal error. Please look at the application log under /UI2/BE.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /UI2/INTEROP -

  • Message number: 019

  • Message text: Internal error. Please look at the application log under /UI2/BE.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /UI2/INTEROP019 - Internal error. Please look at the application log under /UI2/BE. ?

    The SAP error message /UI2/INTEROP019 Internal error. Please look at the application log under /UI2/BE typically indicates an issue related to the SAP Fiori UI or the underlying OData services. This error can arise from various causes, including configuration issues, missing components, or problems with the backend services.

    Possible Causes:

    1. Backend Service Issues: The OData service that the Fiori application is trying to access may not be functioning correctly or may not be activated.
    2. Authorization Issues: The user may not have the necessary authorizations to access the required services or data.
    3. Configuration Errors: There may be misconfigurations in the Fiori launchpad or the OData service settings.
    4. Network Issues: Connectivity problems between the frontend and backend systems can lead to this error.
    5. Application Log Errors: There may be specific errors logged in the application log that provide more context about the issue.

    Solutions:

    1. Check Application Log: Go to transaction code /UI2/BE to view the application log. Look for any specific error messages or warnings that can provide more details about the issue.
    2. Verify OData Service: Ensure that the OData service is correctly activated in the SAP Gateway. You can check this using transaction code /IWFND/MAINT_SERVICE.
    3. Check Authorizations: Verify that the user has the necessary roles and authorizations to access the Fiori application and the underlying OData services.
    4. Review Configuration: Check the configuration settings in the Fiori launchpad and ensure that all necessary components are correctly set up.
    5. Network Connectivity: Ensure that there are no network issues between the frontend and backend systems. You can test connectivity using tools like ping or telnet.
    6. Debugging: If you have access to the backend system, you can debug the OData service to identify where the error is occurring.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Fiori Documentation: Review the official SAP Fiori documentation for guidance on configuration and troubleshooting.
    • Community Forums: Consider searching or posting on SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be necessary to involve your SAP Basis or development team for further investigation.

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