How To Fix /UI2/GLOBAL_CACHES024 - An exception occurred while trying to get pages in scope &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/GLOBAL_CACHES -

• Message number: 024

• Message text: An exception occurred while trying to get pages in scope &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/GLOBAL_CACHES024 - An exception occurred while trying to get pages in scope &1 ?

  The SAP error message /UI2/GLOBAL_CACHES024 An exception occurred while trying to get pages in scope &1 typically relates to issues with the SAP Fiori Launchpad or the UI5 framework, particularly when it is trying to access or retrieve cached pages or resources.
  Cause:
  
  Cache Issues: The error often arises due to problems with the cache, such as corruption or invalid entries in the cache.
  Authorization Problems: There may be authorization issues preventing access to certain resources or pages.
  Configuration Errors: Incorrect configuration settings in the Fiori Launchpad or UI5 applications can lead to this error.
  Backend Issues: Problems in the backend system, such as missing or misconfigured services, can also trigger this error.
  Network Issues: Connectivity problems between the frontend and backend systems can cause exceptions when trying to retrieve data.
  
  Solution:
  
  
  Clear Cache: 
  
  Clear the cache of the Fiori Launchpad. You can do this by navigating to the Fiori Launchpad and using the "Clear Cache" option or by manually clearing the cache in the backend.
  You can also clear the browser cache to ensure that no outdated resources are being used.
  
  
  
  Check Authorizations: 
  
  Verify that the user has the necessary authorizations to access the pages or resources in question. Check roles and authorizations assigned to the user.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for the Fiori Launchpad and ensure that all necessary services are correctly configured and activated in the SAP Gateway.
  
  
  
  Check Backend Services: 
  
  Ensure that the backend services required by the Fiori applications are up and running. You can use transaction /IWFND/MAINT_SERVICE to check the status of OData services.
  
  
  
  Monitor Logs: 
  
  Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related error logs or dumps that can provide more context about the issue.
  
  
  
  Update UI5 Libraries: 
  
  Ensure that the UI5 libraries are up to date. Sometimes, using outdated libraries can lead to compatibility issues.
  
  
  
  Check Network Connectivity: 
  
  Ensure that there are no network issues between the frontend and backend systems that could be causing the exception.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues faced by other users and potential solutions.
  Documentation: Review the official SAP documentation for Fiori and UI5 for best practices and troubleshooting tips.
  
  If the issue persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.