How To Fix /UI2/GLOBAL_CACHES020 - An exception occurred while trying to invalidate &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/GLOBAL_CACHES -

• Message number: 020

• Message text: An exception occurred while trying to invalidate &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/GLOBAL_CACHES020 - An exception occurred while trying to invalidate &1 ?

  The SAP error message /UI2/GLOBAL_CACHES020 An exception occurred while trying to invalidate &1 typically relates to issues with the cache management in the SAP Fiori/UI2 framework. This error can occur when the system attempts to invalidate a cache entry but encounters an exception, which can be due to various reasons.
  Causes:
  
  Cache Invalidation Issues: The system may be trying to invalidate a cache entry that does not exist or has already been invalidated.
  Authorization Problems: The user may not have the necessary authorizations to perform cache invalidation.
  System Configuration Issues: There may be misconfigurations in the cache settings or the underlying system.
  Network Issues: Temporary network issues can lead to failures in communication with the cache server.
  Database Locking: If the database is locked or busy, it may prevent the cache from being invalidated properly.
  
  Solutions:
  
  Check Cache Configuration: Review the cache settings in the SAP system to ensure they are configured correctly.
  Clear Cache Manually: You can manually clear the cache using transaction codes like /UI2/FLP or /IWFND/CACHE to refresh the cache.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform cache invalidation.
  Check System Logs: Use transaction codes like SLG1 to check the application logs for more detailed error messages that can provide insights into the issue.
  Restart Services: If the issue persists, consider restarting the relevant services or the entire SAP system to clear any temporary issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /UI2/FLP, /IWFND/CACHE, and SLG1 for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the problem persists and is critical, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the error related to cache invalidation in the SAP Fiori/UI2 framework.