How To Fix /UI2/GLOBAL_CACHES016 - An error occurs in deleting UI2 cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/GLOBAL_CACHES -

• Message number: 016

• Message text: An error occurs in deleting UI2 cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/GLOBAL_CACHES016 - An error occurs in deleting UI2 cache. ?

  The SAP error message /UI2/GLOBAL_CACHES016 indicates that there was an error while attempting to delete the UI2 cache. This cache is related to the SAP Fiori user interface and is essential for performance optimization and ensuring that users see the most up-to-date information.
  Cause
  The error can occur due to several reasons, including:
  
  Insufficient Authorizations: The user executing the cache deletion may not have the necessary authorizations to perform this action.
  System Lock or Resource Issues: The system may be experiencing locks or resource constraints that prevent the cache from being deleted.
  Database Issues: There may be underlying database issues that are causing the cache deletion to fail.
  Configuration Errors: Incorrect configuration settings in the UI2 framework or related components can lead to this error.
  Corrupted Cache: The cache itself may be corrupted, leading to issues when attempting to delete it.
  
  Solution
  To resolve the error, you can try the following steps:
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to delete the UI2 cache. You may need to consult with your SAP security team to verify this.
  
  
  Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Clear Cache Manually: If the automated process fails, you can try to clear the cache manually using the following transactions:
  
  Use transaction /UI2/FLP to access the Fiori Launchpad and clear the cache.
  Alternatively, you can use transaction /IWFND/CACHE to clear the OData cache.
  
  
  
  Check for Locks: Use transaction SM12 to check for any locks that may be preventing the cache deletion. If you find any locks related to the UI2 cache, you may need to release them.
  
  
  Database Consistency Check: Perform a database consistency check to ensure that there are no underlying issues affecting the cache.
  
  
  Reconfigure UI2 Settings: If you suspect configuration issues, review the settings in transaction /UI2/FLP and ensure they are correctly configured.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /UI2/FLP, /IWFND/CACHE, and SLG1 for logging.
  SAP Notes: Check for any SAP Notes related to UI2 cache issues. SAP frequently releases notes that address known issues and provide solutions.
  Documentation: Review the official SAP documentation for Fiori and UI2 to understand the cache management processes better.
  
  By following these steps, you should be able to diagnose and resolve the error related to deleting the UI2 cache.