How To Fix /UI2/FND002 - Cache error

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FND -

• Message number: 002

• Message text: Cache error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FND002 - Cache error ?

  The SAP error message /UI2/FND002 Cache error typically indicates an issue with the cache used by the SAP Fiori/UI5 framework. This error can occur for various reasons, including problems with the cache configuration, issues with the underlying data, or inconsistencies in the application.
  Causes:
  
  Cache Inconsistency: The cache may contain outdated or corrupted data, leading to inconsistencies when trying to access Fiori applications.
  Configuration Issues: Incorrect configuration settings in the SAP Gateway or Fiori Launchpad can lead to cache errors.
  Transport Issues: If there have been recent transports that did not complete successfully, this could lead to cache-related errors.
  System Updates: Updates or changes to the system that affect the Fiori/UI5 applications may not have been properly reflected in the cache.
  Network Issues: Temporary network issues can also lead to cache errors when the system is unable to retrieve the necessary data.
  
  Solutions:
  
  
  Clear the Cache:
  
  You can clear the cache for the Fiori/UI5 applications. This can often resolve issues related to stale or corrupted cache data.
  Use transaction code /UI2/FLP to access the Fiori Launchpad and clear the cache.
  Alternatively, you can use the following steps:
  
  Go to the SAP Gateway system.
  Execute transaction code /IWFND/CACHE to clear the cache.
  Execute transaction code /IWFND/MAINT_SERVICE to check and maintain the services.
  
  
  
  
  
  Check Configuration:
  
  Review the configuration settings for the Fiori Launchpad and ensure that they are set up correctly.
  Verify that the necessary services are activated in the SAP Gateway.
  
  
  
  Transport Management:
  
  Ensure that all transports related to Fiori/UI5 applications have been successfully imported and activated.
  Check for any transport errors and resolve them.
  
  
  
  System Restart:
  
  In some cases, a restart of the SAP system or the relevant application server may help resolve cache-related issues.
  
  
  
  Check Logs:
  
  Review the application logs and system logs for any additional error messages or warnings that may provide more context about the cache error.
  
  
  
  Update UI5 Libraries:
  
  Ensure that the UI5 libraries are up to date. Sometimes, using an outdated version can lead to compatibility issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the specific error message for any known issues or patches that may address the problem.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for Fiori and UI5 for best practices on cache management and troubleshooting.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.