How To Fix /UI2/FDM_PB_CHIP_XML003 - Tiletype &1: Could not get Chip XML file from url &2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: /UI2/FDM_PB_CHIP_XML -

• Message number: 003

• Message text: Tiletype &1: Could not get Chip XML file from url &2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /UI2/FDM_PB_CHIP_XML003 - Tiletype &1: Could not get Chip XML file from url &2&3&4 ?

  The SAP error message /UI2/FDM_PB_CHIP_XML003 indicates that there is an issue with retrieving the Chip XML file for a specific tile type in the SAP Fiori Launchpad. This error typically arises when the system is unable to access the specified URL for the Chip XML file, which is essential for rendering the tile correctly.
  Causes:
  
  Incorrect URL: The URL specified for the Chip XML file may be incorrect or malformed.
  Network Issues: There may be network connectivity issues preventing access to the URL.
  Authorization Issues: The user may not have the necessary authorizations to access the Chip XML file.
  Service Not Active: The service that provides the Chip XML file may not be active or properly configured in the SAP system.
  Missing Chip XML File: The Chip XML file may not exist at the specified location.
  
  Solutions:
  
  Verify the URL: Check the URL provided in the error message to ensure it is correct and accessible. You can try accessing the URL directly in a web browser to see if it returns the expected XML content.
  Check Network Connectivity: Ensure that there are no network issues preventing access to the URL. This may involve checking firewall settings or network configurations.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the Chip XML file. This may involve checking roles and permissions in the SAP system.
  Activate Services: If the service that provides the Chip XML file is not active, you may need to activate it in the SAP Gateway or SAP Fiori Launchpad configuration.
  Check for Missing Files: If the Chip XML file is missing, you may need to restore it from a backup or redeploy the relevant components.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Fiori Launchpad Configuration: Review the configuration settings for the Fiori Launchpad and ensure that all necessary components are properly set up.
  Logs and Traces: Analyze system logs and traces to gather more information about the error and identify any underlying issues.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance.